Your wellbeing is our priority

lv66 Responsible Play – The Complete Guide to Safe Gaming

Lv66 believes gaming should be about entertainment—not anxiety. This page explains how you can stay within your limits and enjoy responsibly.

18+ Verification
Self-Exclusion Benefits
Deposit Limit
24/7 Support

Gaming is entertainment—not addiction

Millions of people enjoy Sports Betting, Live Casino, and other games on lv66 every day. On our platform, responsibility matters just as much as fun. Responsible play isn't just about playing less—it's about knowing your limits and making the most of every experience within them.

When gaming stays fun, it's something you can enjoy for life. But if you're going beyond your budget, hiding it from family, or feeling angry after a loss—it's a sign you need a break. lv66 is always here for you.

We give every member full freedom to manage their own account. Responsible gaming tools are simple to use and can be activated at any time.

lv66's Responsible Gaming Commitment
No one under the age of 18 will be permitted to open an account
Players in difficulty will be actively supported
Self-Exclusion requests will be processed within 24 hours
Limit decreases take effect immediately; increases are subject to a 72-hour delay
You will never be encouraged to bet in order to recover losses
Your full gaming history will be shown to you with complete transparency

Lv66's Responsible Gaming Tools

Lv66 puts you fully in control. These tools are free to use and can be activated easily from your account settings.

Deposit Limit

Set a daily, weekly, or monthly cap on deposits. Decreasing your limit takes effect immediately—increasing it requires a 72-hour waiting period.

Session Time Limit

Set a limit on how many hours you play in a single session. Once the time is up, you'll be logged out automatically—you can log back in later.

Loss Limit

Betting stops automatically once your losses reach a set amount. This helps prevent sudden large losses.

Cooling-Off Period

Take a temporary break from 1 day up to 6 weeks. You will not be able to log into your account during this time — access is restored automatically once the break ends.

Self-Exclusion

Choose from 6 months up to permanent exclusion. Permanent exclusion is completely irreversible — please consider it carefully before proceeding.

Gaming History Report

View your full betting history, wins and losses, and detailed deposit and withdrawal reports at any time.

Steps to Set a Limit

Using lv66's responsible gaming tools is straightforward. Just follow the steps below:

1
Log in to your account

Log in to lv66 and click your profile icon in the top right corner.

2
Open the "Responsible Gaming" Section

From the account settings menu, select the "Responsible Gaming" section.

3
Choose your preferred tool

Choose whichever suits you—deposit limit, session limit, loss limit, or self-exclusion.

4
Set a Value

Enter the amount or time and confirm. Decreases take effect immediately; increases require a 72-hour waiting period.

5
Get Support

Need help? Our live chat is available 24/7 — don't hesitate to reach out.

Is your gaming habit healthy?

Consider the questions below. If you find yourself answering "Yes" to more than one, it may be time to take a break.

ADo you find yourself spending more than your budget?
Yes, often
Occasionally
No, never
BDo you hide your gaming from family or friends?
Yes
No
CDo you bet more after a loss?
Yes, always
Occasionally
Never
Warning

If you answered "Yes" to any of the questions above, talk to lv66 support or use the self-exclusion tool.

Recognize the Signs of Problem Gambling

Gaming addiction develops gradually. Recognizing these signs early means you can take action before things escalate.

Symptoms Description Risk level
Budget Exceeded Repeatedly spending beyond your set budget High
Loss Recovery Placing larger bets to try to recover lost money High
Privacy Hiding your gaming from family or friends High
Loss of sense of time Losing track of hours while playing Moderate
Mood Changes Excessive anger or frustration after a loss Moderate
Financial difficulties Gaming with borrowed money or unpaid bills High
Social Withdrawal Neglecting family or work because of gaming Moderate
Occasionally plays more than usual Large bets once a month or during special events Low
Please Note

If you notice multiple high-risk signs, please reach out to lv66 support right away. We won't judge—we just want to help.

What is Self-Exclusion and when should you use it?

Self-Exclusion is lv66's most powerful responsible gaming tool. If you feel that willpower alone is no longer enough to keep things in check, Self-Exclusion is the right choice.

During Self-Exclusion, lv66 will not send any promotional emails or notifications. Logging into your account will be completely disabled, and any outstanding balance will be returned through the designated method.

Temporary Exclusion
  • 6 Months
  • 1 Year
  • 2 Years
  • 3 Years
Permanent Exclusion

Completely irreversible — once activated, it cannot be undone under any circumstances. Use only if you genuinely need it.

Protection During Self-Exclusion
  • Login Completely Disabled
  • Opening new accounts is blocked
  • All marketing communications disabled
  • Outstanding balance will be refunded
Compare All Tools
Deposit Limit Adjustable
Session Limit Adjustable
Loss Limit Adjustable
Cooling-Off Activates automatically after the period
Self-Exclusion (Temporary) Resets after the period ends
Self-Exclusion (Permanent) Irreversible

Responsible Gaming FAQ

A deposit limit only prevents you from depositing beyond your set amount. It won't affect gameplay, withdrawals, or any other activity. You can continue to enjoy everything as normal within your limit.

Decreasing your limit takes effect immediately. However, increasing or removing a limit requires a 72-hour "cooldown period." This delay is intentional — it's designed to prevent impulsive decisions made in the heat of the moment.

If you have a withdrawable balance in your account before activating Self-Exclusion, it will be returned to your registered payment method. Contact Support for details on the process.

If you believe a friend or family member is struggling with a gaming problem, contact lv66 support. We will look into the account in question. You can also request self-exclusion on someone's behalf—third-party reports are taken seriously.

Setting a deposit limit or session limit has no direct impact on your VIP status or bonuses. However, during a self-exclusion period, bonuses and promotions will be suspended—since your account will be inactive during that time.

Need help right now?

If you feel your gaming is getting out of control, contact lv66 Support right away. Our live chat offers 24/7 assistance.

Enjoy responsibly

Gaming at lv66 is safe, enjoyable, and transparent. Stay within your limits and experience the best gaming Bangladesh has to offer.

বাংলা