1Introduction & Scope
Lv66 (https://lv66.cl) is deeply committed to protecting your privacy. This Privacy Policy explains what information lv66 collects about you, how it is stored, the purposes for which it is used, and who it may be shared with.
By creating an account or using the lv66 site, you agree to this Privacy Policy. This policy is part of our Terms and ConditionsApplicable in conjunction with.
In Brief
We only collect what is necessary, store it securely, never sell it, and never share it unnecessarily without your permission.
2What information does lv66 collect
Lv66 collects certain types of information to deliver its services and maintain security. Below is an overview of the data types and the purposes behind them:
| Type of Information | Example | Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | KYC verification, account creation |
| Contact Information | Email, phone number | Notifications & Support Communications |
| Financial information | Payment method, transaction history | Deposit & Withdrawal Process |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention |
| Usage Data | Gaming history, betting records | Service Improvement & Responsible Gaming |
| Location information | Country, City (approximate) | Regulatory Compliance |
3How Your Information Is Collected
Lv66 follows transparent practices when collecting data. The main sources of data collection are:
- Directly From You: During registration, KYC form submission, and support interactions
- Automatically: From cookies, log files, and web beacons during site visits
- From Payment Processors: Limited information received from payment gateways during deposit and withdrawal processing
- From Verification Services: Authorized third-party services may be used to verify your identity during the KYC process
Automatic Data Collection
When you visit the site, certain technical information (such as IP address and browser version) is logged automatically. This is necessary to ensure the security and performance of the website.
4Purpose of Data Use
Lv66 uses collected data solely for the purposes listed below. If data is ever used for any other purpose, you will be notified separately and your consent will be obtained.
- Account creation and management
- Processing Deposits, Withdrawals & Financial Transactions
- Identity Verification (KYC) & Age Confirmation
- Providing Gaming Services & Customer Support
- Preventing fraud, money laundering, and other illegal activities
- Compliance with legal and regulatory obligations
- Improving the platform and enhancing the user experience
- Responsible Gaming Monitoring & Support
- Communications about relevant offers and bonuses (with your consent)
Marketing Communications
Lv66 obtains your consent before sending marketing emails or messages. You can withdraw that consent at any time through your account settings.
6Data Protection Measures
Lv66 uses industry-standard security measures to protect your information, covering both technical and organizational safeguards.
TLS 1.3 Encryption
All data transfers are secured with industry-standard SSL/TLS encryption.
Secure Servers
Data is stored in secure, internationally certified data centers.
Two-Factor Authentication (2FA)
Enabling 2FA on your account adds an extra layer of security.
Regular Security Audits
Regular security audits are conducted by independent third-party experts.
Your role matters too
Use a strong password, keep 2FA enabled, and never share your password with anyone. If you notice any unusual activity on your account, contact lv66 Support immediately.
7How Long Your Information Is Retained
Lv66 does not retain data longer than necessary. How long information is kept depends on the type of data and applicable legal requirements.
- Account information: For the duration the account is active and up to 5 years after closure (AML legal obligation)
- Transaction Records: Minimum 5 years (financial regulatory requirement)
- KYC Documents: Up to 5 years after account closure
- Gaming History: A defined period under the Responsible Gaming policy
- Marketing Information: Deleted promptly upon withdrawal of consent
8Cookies & Tracking Technologies
Lv66 uses cookies to keep the website running smoothly and to improve your experience. Cookies are small text files stored in your browser.
- Essential cookies: Required to maintain login sessions and core site functionality — these cannot be disabled
- Performance Cookies: Used to monitor site speed and performance — you may disable this
- Preference Cookies: To remember your language, theme, and other preferences — you can disable these
Cookie controls
You can delete or block cookies through your browser settings. Please note that disabling essential cookies may affect your ability to log in and use lv66 normally.
9Your Data Rights
Lv66 gives you full control over your personal data. You have the rights listed below — contact our support team to exercise any of them.
Right to Access Your Information
You may request to see what information lv66 holds about you.
Right to Correct Your Information
You may request that any inaccurate or outdated information be corrected.
Right to Erasure
You may request deletion of your information under certain conditions, provided there is no legal obligation requiring its retention.
Right to Object to Processing
You may object to your information being used for marketing purposes.
Right to Data Portability
You may request a copy of your data — where applicable.
To exercise your rights
To exercise any data rights, contact the lv66 support team via live chat or email. Requests are typically handled within 30 business days.
10Protection of Children and Minors
Lv66 strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect personal information from minors.
If we discover that a minor has created an account on lv66, the account will be closed immediately and all collected data will be deleted.
A note for parents
If you suspect your child has registered on lv66, please contact our support team immediately. We will take prompt action.
11Changes to the Privacy Policy
Lv66 may update this Privacy Policy from time to time. For significant changes, a notification will be sent to your registered email address.
Continued use of lv66 after any changes take effect will be considered acceptance of the updated policy. You can check the "Last Updated" date at the top of this page to see when the policy was last revised.